FAQ

1. What is Qismaar?

Qismaar is a curated luxury brand offering premium perfumes, timeless watches, and elegant jewelry. Each piece is thoughtfully selected to reflect style, sophistication, and identity.

2. Are your products original and branded?

Absolutely. All our products are 100% original, sourced from trusted partners, and designed to meet international quality standards.

3. How do I place an order?

Simply select your favorite item, click “Add to Cart,” and proceed to checkout. Your order will be confirmed once the required details are submitted.

4. What payment methods do you offer?

We currently accept:

  • Cash on Delivery (COD)

  • Bank Transfer

  • Easypaisa/JazzCash (on request)

5. What is the delivery timeframe?

All orders are processed within 24 hours. Standard delivery time across Pakistan is 2–5 business days.

6. Is delivery free?

We offer free delivery on orders above Rs. 5,000. 

7. Can I exchange or return an item?

Yes, we offer a 3-day exchange or return policy for damaged or incorrect items.
Note: Opened perfumes and worn jewelry cannot be returned due to hygiene and authenticity protocols.

8. How can I reach Qismaar’s support?

Our support team is here for you.

  • WhatsApp: 03021082429

  • Instagram: @qismaar

  • Email: qismaarofficial@gmail.com

Timings: 10 AM – 8 PM | Monday to Saturday

9. Do you offer luxury gift packaging?

Yes. Upon request, we wrap your orders in our signature gift box—perfect for gifting someone special.

10. Are the perfumes long-lasting?

All our fragrances are crafted with high-quality perfume oils that offer a long-lasting, elegant trail. Expect nothing less than excellence.

Have More Questions?

We’d love to assist you. Message us anytime.